Privacy Policy

📣 1. Communication & Policy

1.1 Newsletters & Communication

If you've signed up for our newsletters, your personal data helps us deliver content tailored for you. It's always your choice — click 'unsubscribe' in any of our emails or contact us directly to opt out at any time.

1.2 Our Stance on Cookies

Cookies are small data files that interact with your device to enhance your experience on our website. They are plain text files and cannot execute tasks — their primary role is to facilitate smooth, user-friendly navigation.

1.3 Essential Cookies

Fundamental for navigation, ensuring core functionalities like your shopping basket work seamlessly.

1.4 Performance Cookies

These help us understand your preferences and the pages you visit. They don't store personal data but aggregate user information to help us optimise our platform.

1.5 Functionality Cookies

These remember your preferences — such as location, text size, and features you've used — ensuring a tailored experience each time you visit.

1.6 Third-Party Cookies

On occasion, third parties such as analytics providers may place cookies through our site. These are governed by their own respective policies.

👤 2. Personal Information We Collect

While interacting with our site, we may request the following personal data:

• Name and surname
• Phone number
• Email address
• Postal address

📊 3. How We Use Your Data

Babyli Ltd uses the data collected to:

• Ensure smooth operation and maintenance of our platform
• Keep you informed about updates to our services
• Offer interactive features accessible at your discretion
• Assist and support our customers
• Conduct analyses to refine and enhance our services
• Monitor general usage and interaction on our platform
• Address any technical issues or challenges

3.1 Data Retention

Babyli holds your personal data only for the duration necessary, aligned with the purposes described in this policy. Data may be retained to meet legal obligations, manage disputes, or enforce agreements.

3.2 Transferring Your Data

Due to operational needs, your data may be transferred to storage facilities outside your region. If you access our platform from outside the United Kingdom, please be aware that we process and store data in the UK. By using our platform, you consent to this transfer. Babyli only transfers data to entities that uphold stringent data protection standards.

⚖️ 4. Disclosure & Your Data Rights

Babyli Ltd may need to disclose your personal data in the following circumstances:

• In adherence to legal mandates or obligations
• To safeguard and uphold Babyli's rights and assets
• To investigate potential violations related to our services
• To prioritise the safety of our users and the broader public
• As a precautionary measure against potential legal repercussions

4.1 Data Security

We use industry-accepted practices to secure your personal data. However, no digital transmission method guarantees full security. Upon completing a transaction, your credit card information is not stored alongside your other personal details on our systems.

4.2 Your Data Rights

You have the right to:

• Access a copy of the personal data we hold about you
• Correct any inaccurate or outdated personal data
• Request deletion of specific personal data
• Request data portability in a common electronic format

To exercise any of these rights, please contact us at info@babyli.co.uk.

💳 5. Payment Information

Babyli uses trusted external providers for payment processing, including PayPal, Shop Pay, Apple Pay, and Google Pay. Your payment card details remain confidential and are handled directly by our third-party partners. Please refer to their respective privacy policies for full details.

🔗 6. Third-Party Websites

Our platform may contain links to external websites not operated by Babyli. We are not accountable for the privacy practices or content of these external sites. We recommend reviewing the privacy policy of any third-party website you visit.

👶 7. Children's Privacy

Babyli's services are not designed for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us immediately at info@babyli.co.uk and we will take prompt action to remove it.

🔄 8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be communicated via email or a prominent announcement on our website. We encourage you to review this page periodically to stay informed.